Castle Innovations LLC ("Castle Innovations," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.castle-i.com or interact with our services.
Information We Collect
Information you provide directly. When you fill out our contact form, we collect the information you enter, including your first name, last name, company name, email address, area of interest, and any message you include. We only collect this information when you voluntarily submit it to us.
Information collected automatically. When you visit our website, our hosting provider (Netlify) may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through standard server logs and is used to maintain the security and performance of our website.
How We Use Your Information
We use the information we collect for the following purposes: to respond to your inquiries and contact form submissions, to communicate with you about our products and services, to improve our website and user experience, and to maintain the security and integrity of our website.
We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.
Third-Party Services
Our website is hosted on Netlify, which processes form submissions on our behalf. Netlify's privacy practices are governed by their own privacy policy. We use Google Fonts to display typography on our website, which may result in your browser making requests to Google's servers. We do not use advertising trackers, analytics platforms, or social media tracking pixels on our website.
Data Retention
We retain contact form submissions for as long as necessary to respond to your inquiry and maintain our business records. You may request deletion of your personal information at any time by contacting us.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS, which encrypts data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your personal information, and the right to opt out of future communications from us.
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Castle Innovations LLC
Owosso, Michigan
Email: contact@castle-i.com